A leading pharmaceutical manufacturing company with 2,300 endpoints and CMMC regulatory requirements was facing challenges in detecting and responding to modern cyber threats. Despite having deployed security tools, the lack of 24×7 coverage and a well-staffed security team meant that many threats went unnoticed.
To address these challenges, the Customer partnered with SysArc, a leading provider of SOC services. SysArc’s SOC team provided 24×7 monitoring of the Customer’s network environment, using the Arctic Wolf platform to create a defense-in-depth approach.
SysArc’s Managed Detection and Response (MDR) solution eliminated alert fatigue and false positives, promoting a faster response to threats. The SOC team worked directly with the Customer to perform threat hunting, incident response, and guided remediation, while also providing strategic recommendations uniquely customized for their environment.
As a result of this partnership, the Customer was able to enhance its overall remediation and resiliency across the threat landscape. The company benefited from broad visibility, 24×7 monitoring, and threat hunting, as well as managed investigations, incident response, and log retention and search. In addition, SysArc’s SOC Manager provided timely reviews of all SLAs and KPIs, ensuring the highest quality of service. The partnership with SysArc enabled the Customer to effectively manage security risks and harden its security posture.
Key Takeaways:
- SysArc’s SOC team provided 24×7 monitoring and a defense-in-depth approach to enhance the Customer’s security.
- The Managed Detection and Response solution eliminated alert fatigue and false positives, promoting a faster response to threats.
- The Customer benefited from broad visibility, 24×7 monitoring, threat hunting, managed investigations, incident response, and log retention and search.
- SysArc’s SOC Manager ensured the highest quality of service through timely reviews of SLAs and KPIs.
- The partnership with SysArc enabled the Customer to effectively manage security risks and harden its security posture.