Challenges
A defense contractor based in Huntsville with an ambitious goal of achieving CMMC (Cybersecurity Maturity Model Certification) compliance was in search of a Managed Service Provider (MSP) to guide them through the rigorous preparation process. The company recognized the importance of enhancing their IT operational capabilities and needed a partner who could provide expert guidance and support.
- Achieving CMMC Compliance: The contractor was determined to meet CMMC requirements as quickly as possible to maintain and expand their defense contracts. Navigating the complexities of compliance standards required a knowledgeable partner with a proven track record in cybersecurity.
- Robust Selection Process: With high standards and a competitive selection process, the contractor needed an MSP that not only demonstrated technical expertise but also showed a commitment to customer success beyond revenue goals.
- Scaling IT Operations: With a rapidly growing workforce, the contractor needed to ensure that their IT infrastructure could scale efficiently to meet the demands of over 500 employees while maintaining a secure and compliant environment.
Solutions
Following a rigorous selection process, the contractor chose SysArc as their MSP partner due to our deep expertise in cybersecurity compliance and our unwavering commitment to customer success. SysArc’s approach focused on enhancing the contractor’s IT operations, guiding them through compliance preparation, and implementing robust, scalable solutions. Key initiatives included:
- CMMC Preparation and System Security Plan (SSP) Development: SysArc worked closely with the contractor’s internal IT team to update and refine their System Security Plan. Through our expert guidance, we ensured that their IT environment met the stringent requirements necessary for CMMC compliance, setting the stage for a successful audit.
- Email Migrations to Enhance Security: To bolster their cybersecurity posture, SysArc completed two critical email migrations. The initial migration to Microsoft GovCon was followed by a full transition to GCC High, providing enhanced security and compliance capabilities that aligned with government standards.
- Complementary IT Partnership: The contractor’s strong internal IT team worked seamlessly with SysArc, allowing us to deliver a mature and well-coordinated enterprise IT operation. This collaboration ensured that the contractor’s IT infrastructure remained robust, scalable, and secure, supporting their growth and compliance efforts.
Results
Since partnering with SysArc, the contractor has experienced significant growth, expanding to over 500 employees while achieving critical milestones in their IT and compliance journey. Key outcomes of this partnership include:
- Scalable IT Operations for a Growing Workforce: SysArc’s proactive management and support have enabled the contractor to scale their IT capabilities in line with their rapid growth, ensuring that their expanding workforce remains fully supported and operational.
- Enhanced Security and Compliance through Strategic Migrations: The successful migrations to GovCon and GCC High have significantly strengthened the contractor’s cybersecurity posture, aligning their infrastructure with government compliance standards and preparing them for CMMC certification.
- Readiness for CMMC Audit: Through our partnership, the contractor’s updated System Security Plan and refined IT processes have positioned them well to achieve CMMC compliance, allowing them to confidently pursue new opportunities in the defense sector.
SysArc’s dedication to customer success and our expertise in cybersecurity compliance have been pivotal in helping this Huntsville defense contractor achieve their IT and compliance objectives. Our collaborative approach, combined with the contractor’s strong internal IT team, has resulted in a mature, scalable, and secure IT environment that supports their growth and positions them for continued success in the defense contracting industry.
SysArc has helped over 1,000 government contractors throughout the U.S. navigate their IT challenges and comply with upcoming cybersecurity regulations like CMMC. If your company is facing similar challenges, consider starting a conversation with our team by requesting a consultation.