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SysArc

IT Company

CASE STUDY

Empowering a Fast-Growing Defense Contractor to Achieve IT Excellence and Cybersecurity Compliance

SysArc transformed a growing defense contractor’s IT capabilities by providing proactive support and migrating their systems to Microsoft GCC High. This partnership improved operational efficiency, enhanced cybersecurity, and advanced compliance with CMMC and DFARS standards, allowing the contractor to focus on their core mission amid rapid expansion.

Note: The name of this company has been omitted for confidentiality.

Challenges

A rapidly expanding defense contractor based in the Patuxent River region faced significant IT challenges amid their growth. With a remote workforce and a need to comply with stringent cybersecurity standards such as CMMC, DFARS and NIST 800-171, the company found itself grappling with an overwhelming demand for reliable IT support and asset deployment. Their local Managed Service Provider (MSP) struggled to keep up with these demands, lacking both the operational capacity and the specialized knowledge required to guide the contractor toward achieving their compliance goals.

  1. Remote Workforce IT Demands: The company’s expanding team, spread across various locations, required fast and efficient IT support and asset deployment. Their existing MSP was unable to meet these demands, resulting in downtime and operational inefficiencies.
  2. Compliance with CMMC/DFARS NIST 800-171: As a defense contractor, achieving compliance with cybersecurity standards was critical. However, their MSP did not have the expertise to navigate the complex requirements of these certifications.
  3. Scalability and Proactive Management: With over 200 employees stationed nationwide, the company needed a proactive IT partner who could provide scalable solutions, dynamic support, and guidance on cybersecurity compliance.

Solutions

Recognizing these challenges, the contractor turned to SysArc for a comprehensive IT solution. SysArc’s approach focused on proactive management, responsive support, and a commitment to aligning the contractor with NIST standards and CMMC compliance. Key initiatives included:

  1. Proactive IT Management and Responsive Support: SysArc’s team took charge of managing the contractor’s IT environment, providing responsive support that kept their workforce operational and efficient. Our dynamic deployment capabilities ensured that employees received the necessary equipment and support promptly, no matter their location.
  2. Migration to Microsoft GovCon and GCC High Enclave Setup: To enhance security and compliance, we successfully migrated the company’s IT infrastructure to Microsoft GovCon and established a secure enclave in GCC High, with plans to fully migrate in the near future. This move significantly bolstered the company’s data security posture, ensuring compliance with government regulations.
  3. Cybersecurity Compliance and System Security Plan Development: SysArc guided the contractor through the complex process of developing a robust System Security Plan (SSP). Our ongoing efforts focus on aligning their IT practices with NIST 800-171 standards, positioning the company to successfully pass a future CMMC audit.

Results

Since partnering with SysArc, the contractor has grown to over 200 employees stationed across the country, maintaining operational efficiency through our proactive and responsive IT management. Key achievements include:

  • Enhanced Operational Efficiency: Our responsive support and dynamic deployment capabilities have ensured that the contractor’s remote workforce remains effective and well-supported, reducing downtime and improving productivity.
  • Successful Migration to Secure Platforms: The migration to Microsoft GovCon and the setup of a GCC High enclave have significantly improved the company’s data security, aligning their infrastructure with stringent government cybersecurity requirements.
  • Progress Toward Cybersecurity Compliance: Under SysArc’s guidance, the contractor has developed a comprehensive System Security Plan and is well on its way to achieving CMMC compliance, ensuring they meet the necessary cybersecurity standards to maintain and expand their defense contracts.

SysArc’s strategic partnership with the defense contractor has been instrumental in transforming their IT capabilities, allowing them to focus on their core mission while ensuring compliance with critical cybersecurity standards. Our commitment to proactive management, expert guidance, and responsive support continues to empower their growth and operational success in the competitive defense contracting space.

SysArc has helped over 1,000 government contractors throughout the U.S. navigate their IT challenges and comply with upcoming cybersecurity regulations like CMMC. If your company is facing similar challenges, consider starting a conversation with our team by requesting a consultation.